Under Logon Information, verify you're using the correct User Name and Password associated with your email account. On the Change Account window, check the Incoming mail server and Outgoing mail server settings against those from your email provider or the reference article. On the Account Settings window, select the account you're trying to troubleshoot and select Change. On the Mail Setup - Outlook window, click Email Accounts. In Control Panel, search for and open the Mail icon.

Windows 7: Click the Start button, and then click Control Panel.

Windows 8.1: Type control panel in the search box, and then select Control Panel. Windows 10: In the search box on the taskbar, type control panel, and then select Control Panel. The word immediately after the symbol is usually your email provider. Unsure who your email provider is? Look at your email address. You can either contact your email provider or, if you're using a popular email service, you can find these settings in the POP and IMAP email settings for Outlook topic. You'll need to know your account type, the incoming and outgoing server names, and the SSL and port settings for your email account. Want to see how it's done? Click here to jump directly to our video instructions. Update or change your email settings from Mail in Control Panel If you have a new password, if your email provider has asked you to change settings, or if you're having problems with sending and receiving email, you can change your email account settings through Mail in the Windows Control Panel, or from Outlook. Sometimes you need to make a change to your email account settings. Outlook for Microsoft 365 Outlook 2021 Outlook 2019 Outlook 2016 Outlook 2013 Outlook 2010 More.

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